How to Ride Basics
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Understanding How to Ride an Access Allegany Bus
Access Allegany has been working to improve transit service for the people of Allegany County since 2007. Our bus routes connect townships across the region, with stops in nearly every major employment center, shopping area and healthcare facility in the county. Our service is safe, efficient and reliable; our employees are professional and friendly; and our equipment is modern, clean, and comfortable. |
Bus Definitions
Fixed Route Service
We offer a deviated fixed route service with six (6) schedules serving Allegany County. In addition, we also offer a designated Wellsville Service Area providing exclusive service to our most popular destinations; including healthcare facilities, pharmacies, restaurants, work site and shopping locations.
Flag Stops
Flag Stops are undesignated bus stops that can occur on a fixed bus route between designated bus stops. To schedule a Flag Stop, please contact the ACCESS Allegany Call Center Monday - Friday from 8:00a.m. - 4:30p.m. Please be ready to provide your desired pick-up location and time you wish to travel. The ACCESS Allegany operator will instruct you on what time you should be at your pick-up location and will notify the bus driver.
Route Deviation
In Accordance with Americans with Disabilities Act regulations, we offer individuals living with a disability better access to transportation services through route deviation. Buses will travel up to 3/4 of a mile from a fixed route to pick up or drop off passengers. To request this service, contact the ACCESS Allegany Call Center at least two business days in advance. Route deviations cost $3.00 per boarding.
Waiting for the Bus
Schedule times can be affected by traffic and weather conditions, so you should plan to arrive at your bus stop about 5 minutes before the scheduled arrival time of your bus. If your bus is delayed, please be patient. If you are concerned that you have missed the bus or your bus is delayed, please feel free to contact the ACCESS Allegany Call Center at 585-593-1738. Buses should never leave early from a scheduled stop.
About Bus Stops
Stand at the bus stop or in the shelter. Do not stand in the roadway or at the edge of the curb. As your bus approaches, raise your hand to signal the bus operator. This will let the bus operator know that you want to board.
Identifying Your Bus
ACCESS Allegany is divided into 6 service areas. To be sure that you are boarding the right bus, check the bus number. If you are not sure that you’re getting on the right bus, ask your bus operator for help.
Boarding the Bus
Fixed Route Service
We offer a deviated fixed route service with six (6) schedules serving Allegany County. In addition, we also offer a designated Wellsville Service Area providing exclusive service to our most popular destinations; including healthcare facilities, pharmacies, restaurants, work site and shopping locations.
Flag Stops
Flag Stops are undesignated bus stops that can occur on a fixed bus route between designated bus stops. To schedule a Flag Stop, please contact the ACCESS Allegany Call Center Monday - Friday from 8:00a.m. - 4:30p.m. Please be ready to provide your desired pick-up location and time you wish to travel. The ACCESS Allegany operator will instruct you on what time you should be at your pick-up location and will notify the bus driver.
Route Deviation
In Accordance with Americans with Disabilities Act regulations, we offer individuals living with a disability better access to transportation services through route deviation. Buses will travel up to 3/4 of a mile from a fixed route to pick up or drop off passengers. To request this service, contact the ACCESS Allegany Call Center at least two business days in advance. Route deviations cost $3.00 per boarding.
Waiting for the Bus
Schedule times can be affected by traffic and weather conditions, so you should plan to arrive at your bus stop about 5 minutes before the scheduled arrival time of your bus. If your bus is delayed, please be patient. If you are concerned that you have missed the bus or your bus is delayed, please feel free to contact the ACCESS Allegany Call Center at 585-593-1738. Buses should never leave early from a scheduled stop.
About Bus Stops
Stand at the bus stop or in the shelter. Do not stand in the roadway or at the edge of the curb. As your bus approaches, raise your hand to signal the bus operator. This will let the bus operator know that you want to board.
Identifying Your Bus
ACCESS Allegany is divided into 6 service areas. To be sure that you are boarding the right bus, check the bus number. If you are not sure that you’re getting on the right bus, ask your bus operator for help.
Boarding the Bus
- Let departing passengers exit before you board. If you think you might have difficulty climbing the bus steps, feel free to ask the bus operator for assistance. All buses are equipped with lifts for individuals in wheelchairs or unable to board via the steps.
- Board the bus carefully and always use the hand rails for support when you enter or exit. Be careful when walking up or down the steps during bad weather; and be extra careful if you are boarding with young children. The steps can get slippery during rain or snowstorms.
- After paying the fare, find a seat quickly and make yourself comfortable. The seats at the front of the bus are reserved for senior citizens and individuals living with a disability. Please move towards the back of the bus to allow additional customers to board. Please hold small children securely when the bus is moving. Do not allow children to walk around the bus unattended.
